At Bluberi, our Support Centre isn’t just a helpdesk service that answers the phone and emails; it’s an entire Technical Support Service that is available to each and every one of our customers, partners and suppliers. Never hesitate to call us directly, or send a message via our dedicated email address.
How is our Bluberi’s technical support a service?
Simply put, they not only provide tired service to ensure that your site’s operations are kept running, they will always be ready to help. Even though our open business hours are between 8:00 am and 5:00 pm EST, our Technical Support Service remains available 24 hours a day, every day! No matter the time and day, whenever you contact our Support Centre, you will get the assistance you are looking for!
Our Support Centre is located inside our head office in Drummondville, Québec. Additionally, for us to provide quick and efficient service, we can dispatch highly skilled Field Service Technicians situated within our main target markets.
We invite you to connect to our support portal where you can find documents and information you may be looking for. In the case you are not able to locate what you need, always feel free to contact our Support Centre for assistance.
- 24/7 access to skilled Bluberi technicians
- High-quality services to maximize game up-time
- Real-time remote monitoring of Class II system
- Quality game installations, machine deployments and updates on-site
- Step-by-step technical manuals
- Training sessions for casino technicians